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Frequently  Asked Questions


[su_spoiler title=”1. Are we able to do activities with children?” style=”fancy”]

A: Yes, you are, small children are allowed (no younger than 6 years old).  It is important to note that a responsible parent or guardian will have to take full responsibility for assuring that the child is under constant supervision.[/su_spoiler]


[su_spoiler title=”2. What is the minimum age for activities?” style=”fancy”]

A: 6 years old[/su_spoiler]


[su_spoiler title=”3. Are your expeditions suited for everyone?” style=”fancy”]

A: Our expeditions are not suited for people with severe physical disabilities, heart diseases, pregnant women and for people under the influence of alcohol or drugs.[/su_spoiler]


[su_spoiler title=”4. What is the maximum weight for the activities (zip-line, rappel and kayak)?” style=”fancy”]

A: 267 lbs. or 120 kg.[/su_spoiler]


[su_spoiler title=”5. What is the difference between the expeditions Cobá Maya Encounter and Cobá Maya Ville?” style=”fancy”]

A: In Cobá Maya Encounter beside the visit to the archaeological site, adventure activities are also made, however Cobá Maya Ville is characterized as 100% informative about the Mayan way of life, custom and habits interacting with some of the families in the living área.[/su_spoiler]


[su_spoiler title=”6. How long do we stay at the archaeological sites of Tulúm, Cobá and Ek-Balam?” style=”fancy”]

A:  Around 2 hours[/su_spoiler]


[su_spoiler title=”7. How should one dress and what items should one bring to the expedition?” style=”fancy”]

A: We recommend comfortable clothing with a bathing suit on underneath, an additional set of dry clothes, a long sleeve t-shirt, please only bring biodegradable suntan lotion and mosquito repellent. Note: To avoid the pollution of our cenotes, we kindly ask you to not use any suntan lotion or mosquito repellent until advised by our guide.[/su_spoiler]


[su_spoiler title=”8. What kind of food do you offer in the expeditions?  Is there a veggie option?” style=”fancy”]

A: We offer a typical regional buffet, although there is not a special menu designed for vegetarian, we do have vegetable soup, potato patties, salad, rice, beans , and fruit of the season.[/su_spoiler]


[su_spoiler title=”9. What are the height and distance of the zip-lines?” style=”fancy”]

A: The height of the zip-lines varies between 6 meters to 25 meters. The distance of the zip-lines varies between 60 meters to 210 meters.[/su_spoiler]


[su_spoiler title=”10. What is the height of the rappel lines?” style=”fancy”]

A: The height of the rappel lines varies between 8 meters to 25 meters.[/su_spoiler]


[su_spoiler title=”11.- Do you provide towels?” style=”fancy”]

A: Yes we do.[/su_spoiler]


[su_spoiler title=”12. Do we need to bring some money with us?” style=”fancy”]

A: It is highly recommended to carry cash or credit card, because in all our expeditions there are photo service, which are available for sale at the end of the activities, there are also selling handcrafts and “souvenirs” in general , and of course, if it is considered such a good service, you can give tips to the guide or/and the staff.[/su_spoiler]


[su_spoiler title=”13. If it rains do you cancel the expeditions?” style=”fancy”]

A: No, our expeditions can be performed even if it rains. In this case rain is a great advantage since it makes the expedition more exciting and memorable, for your security we do avoid using zip-line and rappel when there is thunderstorms along with the rain.[/su_spoiler]